Reference

Terms & Conditions That Govern Your 2ess3 Account

Q: Can I request a copy of the Terms & Conditions that applied when I opened my account?

Yes. Email support@2ess3.com with the subject line 'Historical Terms Request' and include your account registration date. We keep dated copies of all previous versions and will send the relevant version within three business days.

These Terms & Conditions set out the binding agreement between you and 2ess3 the moment you open an account and access our lobby, games, or wallet on 2ess3.com.

Applicable to all India account holdersCovers UPI, Paytm & PhonePe transactionsGoverns lobby access & game participationSubject to local law where you reside

Explore the lobby Read FAQ

What These Terms Cover and Where They Apply

2ess3 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions apply to every interaction you have with 2ess3.com — from creating your account to funding your wallet via UPI, Paytm, or PhonePe, to placing wagers and requesting withdrawals. Access to our platform is available only where local law in your region permits

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it, and by proceeding you confirm that your use of 2ess3 is lawful under the laws applicable to you. We reserve the right to suspend or terminate accounts found to be operating outside permitted jurisdictions. Payments processed through UPI, Paytm, or PhonePe are subject to the
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terms of those payment providers in addition to ours. Any change to these Terms will be communicated via email to your registered address at least seven days before it takes effect. Continued use of the platform after that notice period constitutes acceptance of the revised Terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Email Support Send your Terms & Conditions queries to our dedicated legal mailbox at [email protected]. We aim to respond within two business days with a clear, written answer referencing the specific clause in question.

Live Chat Our chat agents are available around the clock inside your 2ess3 account dashboard. Use chat for urgent clarifications on account suspension, payment disputes, or any clause you need explained before you proceed.

Formal Written Notice For formal disputes or legal notices concerning these Terms, submit a written request through the Help section of your account. We log and acknowledge every formal notice within one business day.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights Under These Terms

We built our data and security practices around what Indian account holders actually need — transparent retention periods, clear cookie controls, and multiple ways to request corrections or deletions.

Data Retention Policy

We retain your account data for the period required by applicable financial and tax regulations in India. Once that period expires, personal data is deleted or anonymised within 30 days of your written deletion request submitted via the Help section.

Cookie Controls

Our cookie banner lets you accept, reject, or customise non-essential cookies the first time you visit 2ess3.com. You can revisit those choices at any time through the Privacy Settings link in your account footer without affecting your ability to log in or transact.

Account Security Measures

Two-factor authentication is available on every 2ess3 account and we strongly recommend enabling it. Login attempts from unrecognised devices trigger an email alert to your registered address, giving you the chance to block access before any damage is done.

Payment Data Handling

We do not store your UPI VPA, Paytm or PhonePe credentials on our servers. Payment tokens are handled exclusively by the respective payment provider under their own security standards, and we receive only a transaction reference for reconciliation.

Right to Correction

If any personal data we hold about you is inaccurate — your name, address, or contact details — you can submit a correction request through the Account Settings page or by emailing [email protected]. We will update the record within five business days.

Who to Contact for Data Requests

All data access, portability, correction, and deletion requests under these Terms are handled by our compliance team. Reach them at [email protected] with the subject line 'Data Request' and we will acknowledge receipt within 24 hours.

Common Questions About Our Terms & Conditions

The questions below cover the points our account holders ask about most — from how these Terms apply to UPI and PhonePe transactions, to what happens if we update a clause or if you want to close your account. If your question is not here, contact us via live chat or email.

Yes. Every transaction made through UPI, Paytm, PhonePe, or any other supported payment method on 2ess3.com is governed by these Terms. The individual payment provider's own terms also apply alongside ours for the payment leg of each transaction.

We will email you at your registered address at least seven days before any material change takes effect. If you continue using your account after that notice period, you are considered to have accepted the updated Terms. You may close your account before the changes apply if you do not agree.

Yes. Email [email protected] with the subject line 'Historical Terms Request' and include your account registration date. We keep dated copies of all previous versions and will send the relevant version within three business days.

Raise a dispute through the Help section of your account dashboard within 30 days of the transaction date. We review the transaction log, the relevant clause, and the payment provider's record, then issue a written resolution within five business days of receiving your dispute.

We will notify you by email explaining the clause under which the suspension was applied. You have the right to appeal in writing within 14 days. We will review your appeal and respond with a final decision within seven business days of receiving it.

Access to 2ess3.com and participation in its games and wagering features depend on local law in your specific state or region. The Terms apply uniformly to all accounts, but access itself is conditional on your use being lawful under the laws applicable to your location.

Submit a written deletion request through Account Settings or email [email protected] with the subject line 'Data Request'. We will process eligible requests within 30 days, subject to any retention obligations under applicable Indian financial regulations.

Terms & Conditions That Govern Your 2ess3 Account

How to Reach Us About These Terms

Account Security, Data and Your Rights Under These Terms

Data Retention Policy

Cookie Controls

Account Security Measures

Payment Data Handling

Right to Correction

Who to Contact for Data Requests

Common Questions About Our Terms & Conditions

01 Do these Terms & Conditions apply to all payment methods including UPI and PhonePe?

02 What happens if 2ess3 updates the Terms & Conditions?

03 Can I request a copy of the Terms & Conditions that applied when I opened my account?

04 How do these Terms handle account disputes or transaction errors?

05 What are my rights if my account is suspended under these Terms?

06 Do the Terms & Conditions differ based on where I am located in India?

07 How do I request deletion of my personal data under these Terms?

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